Participation Terms & Conditions

1. Nature of the Program

All Restoring Resilience events are offered for educational, professional development, and community learning purposes.

They are not therapy, medical treatment, or a substitute for psychological or psychiatric care.

2. Shared Agreements & Respectful Participation

Participants agree to:

• Engage respectfully and responsibly
• Take responsibility for their own participation and wellbeing
• Meet differences of culture, identity, belief, and lived experience with dignity and care

Confidentiality of fellow participants and program content must be respected at all times.

Participants agree to follow reasonable instructions from hosts, facilitators, assistants, and venue staff relating to safety, access, and the smooth running of the event.

Participants may not record, photograph, distribute, or share event content, materials, access links, or copyrighted material unless expressly permitted.

3. Health, Wellbeing & Personal Responsibility

Participation may involve experiential learning and personal reflection.

Participants are responsible for monitoring their own physical, emotional, and psychological wellbeing and for seeking appropriate professional support if required.

Participation is always voluntary, and participants are encouraged to pace their engagement according to their capacity.

4. Assumption of Risk & Limitation of Liability

Participation is voluntary.

To the extent permitted by law, participants agree that Restoring Resilience, its directors, facilitators, assistants, guest presenters, partner organisations, venues, online platforms, associated personnel, and representatives are not liable for injury, loss, or damages arising from participation.

Nothing in these terms excludes, restricts, or modifies any rights or guarantees available under Australian Consumer Law.

5. Behaviour, Safety & Right to Refuse Participation

The host reserves the right to refuse or discontinue participation where behaviour is unsafe, disruptive, or inconsistent with these agreements.

In such cases, refunds are at the discretion of the host, subject to Australian Consumer Law.

6. Communication, Feedback & Concerns

Participants are encouraged to raise questions, access needs, or concerns before or during the event so these may be addressed in a timely and supportive manner.

Feedback after the event is welcome.

7. Acceptance

Registration and/or payment constitutes informed acceptance of these Participation Terms & Conditions and confirms that the registration is binding at the time of purchase.

A. Recorded / Livestreamed Trainings

Recording & Livestreaming Addendum

• Events will be recorded and may be livestreamed nationally or internationally for educational and training purposes.
• Participants acknowledge that if they speak, ask questions, or participate in demonstrations, their voice or image may be included in recordings.
• Recordings may be used for future educational, training, or archival purposes by the host.

B. In-Person Experiential Trainings / Masterclasses / Play Shop

Recording & Photography Addendum

• Events may be recorded by the host for educational purposes.
• Participants may not record or photograph the event unless expressly permitted.
• Incidental inclusion of participants in recordings or photographs may occur.

C. Evening / Public Events

(Including events ticketed via Humanitix)

Public Event Addendum

• Events may be recorded and/or livestreamed by the host.
• Attendees may take still photographs for personal use.
• Professional photography, large recording equipment, or commercial filming is not permitted.
• By attending, guests consent to possible incidental inclusion in event recordings.

Refund Policy — Evening / Public Events

Tickets for evening and public events are non-refundable once purchased, including in cases of change of mind or inability to attend, except where required under Australian Consumer Law.

D. Indigenous-Led / Cultural Events

(Recreating Songlines from Trauma Trails)

Cultural Respect Addendum

• Participants agree to engage with respect for Indigenous-led frameworks, cultural protocols, and ways of knowing.
• Participants agree to follow guidance offered by Elders, cultural holders, and facilitators during the gathering.
• Certain segments may not be recorded at the discretion of the facilitators.

E. Refunds, Cancellations & Changes Addendum

(Applies to trainings and events other than evening/public events)

• Refund requests (minus the non-refundable deposit) must be made at least one month prior to the commencement of the training date.
• The deposit component of the registration fee is non-refundable.
• The host reserves the right to postpone or cancel events due to circumstances beyond reasonable control.
• In the event of cancellation by the host, registration fees will be refunded in full. No further compensation is payable.