Refund Policy

This policy applies to all participants enrolled in Somatic Experiencing® International Training.

• Refunds are issued at the discretion of the Organiser and in accordance with this policy.
• All refund requests must be submitted in writing via email to:
  info@restoringresilience.com.au
  setrainingscoordinator@restoringresilience.com.au
• Refunds will be processed using the original method of payment unless otherwise agreed.

If a participant chooses to withdraw from a training module:

• More than 30 days before commencement of year level (Beginner, Intermediate, Advanced): Full refund minus deposit fee (if applicable).
• Deposit fee (if applicable) is non-refundable.
• No refunds will be provided after commencement for non-attendance or partial attendance.
• No refunds will be issued after the final payment deadline or after full payment has been received.
• No refunds will be issued for cancellations received less than 30 days prior to commencement.
• If you withdraw at any time after commencement, no refund will be provided.

• The participant agrees to leave the Training immediately if requested by the Organiser or Company.
• Refunds may be issued at the Organiser’s discretion, considering timing, conduct and circumstances.
• No refund will be issued in cases of serious misconduct or breach of the Code of Conduct.

Refunds may be considered outside standard timeframes in cases of:

• Medical emergencies (with documentation)
• Bereavement or family crisis
• Other unforeseen events deemed valid by the Organiser

Requests must be submitted with supporting documentation and will be reviewed on a case-by-case basis.

• If a training module is cancelled by the Organiser, participants may choose a full refund or transfer to a future module.
• No administrative fees will be charged in these cases.

In the event of a training reschedule, please refer to our Terms and Conditions here:

View Terms & Conditions

• Travel, accommodation, or other personal expenses incurred by the participant are not reimbursable.

Approved refunds will be processed within 14 business days of confirmation. Participants will receive written notification once the refund has been issued.

We may update this Refund Policy from time to time. Any changes will be posted on our website, and continued participation in the Training after modifications constitutes acceptance of the new terms.

If you have any questions about this Refund Policy, please visit our Contact Us page.